Managing 2020 – Johnathan & Melissa Nightingale

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Your Outcome

This is an online, self-study program for managers in 2020. Each video focuses on a specific challenge of managing and leading under crisis.

What is this?

Managing 2020 is a custom-developed program for bosses dealing with the impacts of COVID-19 pandemic and lock downs.

‍It’s a hard time to be a boss. Your people are struggling. Your organization is struggling. And you, yourself, are struggling.

‍It’s nice that people are trying to help and sending around resources but there’s only so many tutorials you can consume about how to mute yourself on a Zoom call. Or change the background to appear as though you’re taking the call from outer space. While cool, they aren’t enough.

‍You’re staring down some big questions. And you need answers.

‍We have worked with thousands of leaders across the globe. Our programs have only ever been available in person – either in multi-day intensives or in-person events. But 2020 needs something different.

‍Leaders are under incredible strain right now. Your teams are self-isolating. Your business priorities are changing. As bosses, you have a lot of people depending on you and a lot more resting on your shoulders.

‍This is an online, self-study program for managers in 2020. Each video focuses on a specific challenge of managing and leading under crisis. We’ve also kept each video under 20 minutes to accommodate your chopped up, distracted schedule. The program has also been field tested by parents of young children to ensure that it works if you need to pause mid-video and come back to it.

‍You’ll notice that each of the videos was recorded in our living room, because we’re under stay-at-home orders, too.

‍Be a leader who…

‍Cuts through the fog.

Make sense of the fog. Understand why it’s hard to make decisions right now. Why it feels like the things that were clear and mattered last month are murkier now. We discuss how this cascades throughout your organization and talk you through how to get the near term clarity you need to act.

Builds resilience for your team and yourself.

Now, more than ever, is a time to invest in your own resilience. Many managers were already running themselves ragged before the crisis hit. Working unsustainable hours, not sleeping well, and generally not taking care of themselves. We help you get a plan in place for what this might look like during lock down. And then we turn our attention to how to help rebuild resilience for your team.

‍Builds a new plan focused on what matters now.

The world around you has shifted. Your business has changed. And even if your business is steady, your workforce is not. Your customers may have changed. And even if you have the same customers, their needs are likely different. Now is a time to reflect on the assumptions you held and spot where they may be out of date. We talk about how to spot the assumptions that no longer hold, and build a new plan around what we know today. And then, crucially, how to communicate an updated plan to the team.

‍Manages through this crisis.

In the best of times, you may have struggled with how to keep your people engaged and motivated. Right now, it feels downright impossible. But it doesn’t have to. Identify key elements of engagement and tools to re-establish trust and a sense of belonging, even while your staff are apart. Understand the core elements of motivation and how to work within the limitations we’re all facing. Identify and address performance problems. Learn the distinction between reasonable and unreasonable expectations while your staff adjust to working from home, kids underfoot, looming layoffs, and care for their own health and wellbeing.

‍Specifically what you’re getting

 This is an instant-access, fully-online program. The second your purchase completes you’ll unlock the complete catalog of 10 videos, covering everything from:

• What do I tell my team right now?
• How to deal with The Fog, the sense of not being able to see far enough ahead
• How to make effective decisions even when you don’t have the long-term information you need
• Dealing with, and reducing, the short- and long-term stress effects on your team, and yourself
• Re-building a plan for your team and the business, now that everything has changed
• How to re-engage your team, invest in their motivation, and focus on the right work today
• What to do with underperformance, and how to think through layoffs, firings, and other difficult topics
• Seeing the opportunity that a crisis like this represents, once you’ve developed the tools necessary to get through it as a team

Course Curriculum

Introduction 

•  What's going on and why are we in a living room? (4:37)

Resilience in a Crisis 

• What Do I Tell My Team Now? (7:03)
• Making Decisions in the Fog (7:51)
• Manager Resilience (13:11)
• Team Resilience (13:25)

Forward Motion 

• Stop Doing the Wrong Work (9:11)
• Doing the Right Work (10:58)
• Rebuilding Engagement and Motivation (14:22)
• Underperformance, Firing, and Layoffs (19:04)

Keep Going

• Conclusion – What Comes Next (7:30)

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