The Missouribar – 2020 From Start to Finish: Keeping Client Relationships on Track

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Summary

• Practice Area:General PracticeFormat:Audio and VideoDescriptionAs Abraham Lincoln said, “A lawyer’s time and advice are his stock in trade.” This CLE will discuss how to best use your time and advice to keep clients happy.

• It will cover all aspects of the client relationship from your initial meeting with a potential client to the conclusion of your representation of a client.

• While the presenters will share examples and experiences from their litigation practices, the tips and advice given should be helpful regardless of what practice area you are in.

• What you will learn: Client Intake (process, scope of representation, expectations, fees/expenses); Client Communication Throughout The Matter; Client Preparation (including for discovery answers, depositions, trial); Wrapping Up The Matter (including keeping in touch); and Trouble In Paradise (how to handle sticky situations).

• Speakers: Heather J. Hardinger, The Meyers Law Firm, Kansas City and Brennan B. Delaney, Langdon and Emison, Lexington Self-study does not qualify for Kansas credit.Note: This material qualifies for self-study credit only.